Refund policy
At Style Ocean, we take pride in the quality of our products. Please read our Returns & Exchange Policy carefully before making a purchase.
1. No Return & No Refund Policy
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Style Ocean does not offer returns or refunds on any products once sold.
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All purchases made on our website are final.
2. Exchange Policy
We offer exchange only under the following conditions:
- Exchanges are applicable only in case of size issues, manufacturing defects, or damaged products.
- Exchange requests must be raised within 48 hours of delivery.
- The product must be unused, unwashed, unworn, and in original condition with tags and packaging intact.
- Exchange is allowed once per order.
3. Non-Eligible Exchange Items
Exchange will not be accepted for:
- Incorrect size selection by the customer (unless size exchange is specifically approved)
- Color variation due to screen or lighting differences
- Products damaged due to improper use or washing
- Products purchased during sale or clearance (if applicable)
4. Exchange Process
To request an exchange:
- Email us at onfameprivatelimited@gmail.com within 48 hours of delivery.
- Share your order ID, reason for exchange, and clear photos/videos of the product.
- Once approved, our team will guide you through the exchange process.
5. Shipping Charges for Exchange
- If the exchange is due to a defect or damage, Style Ocean will bear the shipping cost.
- For size exchanges or other approved reasons, shipping charges may be applicable and borne by the customer.
6. Availability of Replacement
- Exchange is subject to product availability.
- If the requested size or product is unavailable, you may choose another product of equal value.
- Price differences, if any, must be paid by the customer.
7. Cancellation Policy
- Orders once confirmed cannot be cancelled.
- Cancellation requests will not be accepted after the order is placed.
8. Contact Information
For exchange-related queries, please contact us at:
Email: onfameprivatelimited@gmail.com
Phone: 9319739527